Free Worldwide Shipping on All Orders. 30 Day Returns.

Delivery and Returns

Jules Bridal Now Offers Free Worldwide Shipping on All Orders.  

 

Delivery Costs

How long will it take for my order to arrive and how much will shipping cost?

Free Shipping within Ireland and United Kingdom - All Orders will be sent free of cost to you via a recorded and insured delivery service. Your tracking number will be emailed to you along with the shipping confirmation.

Free Shipping Worldwide - All Orders will be sent free of cost to you via a recorded and insured delivery service. Your tracking number will be emailed to you along with the shipping confirmation.

 

Delivery Times

Delivery times can vary and are not guaranteed but below is a guide to when you can expect your order to arrive from the date of ordering. 

It's always best that you let us know when your special day is so we can check to see if we can make it to your timeline. 

Orders delivered to Ireland - allow between 2-6 working days for arrival. VAT is inclusive in the ticket price.

Orders delivered to the UK - allow between 2-6 working days for arrival. Anticipate delays due to Brexit. Please note import customs/tax & related charges will be at the expense of the purchaser.

Orders delivered to the Rest of Europe - allow between 6-12 days for arrival. VAT is inclusive in the ticket price.

Orders delivered to the USA & Australia - allow between 6-12 days for arrival.

You can add a tracking number to your order at checkout for an additional fee.

Please note these estimates exclude Public Holiday days. If you need your order to arrive by a specific date please contact us prior to ordering to confirm this is possible. We will endeavour to do our very best to accommodate special delivery requests. Please note we are not liable for any customs duty that may be applicable on international deliveries.

 

Gift Wrap and Packaging

What condition does Jules Bridal jewellery going to arrive in? Does Jules Bridal offer gift wrapping service?

All of our jewellery and headpieces are delivered in beautiful and 100% sustainable gift box and tissue paper wrapping, ready for gift-giving or keeping all for yourself.

 

30-Day Returns and Exchange Policy

What are Jules Bridal's Returns/ Exchange/ Refund Policy?

After decades being in the jewellery business, I'm confident to speak on behalf of our quality but if you don't get what you expected, please do not hesitate to contact for our Exchange Policy. I'm sure we can work something out.

Under our 30-Day Exchange Policy, we are happy to accept the return of unsuitable items providing they are returned unworn and in original condition and packaging within 30 days of receipt of goods. We recommend that returned items are sent via a recorded method as we cannot be responsible for items that do not arrive. Exchanges will be processed via the original order payment method (either Debit/Credit Card or PayPal). 

Exchanges are processed as soon as possible and within a maximum of 30 days.

Refunds are processed as soon as possible and within a maximum of 30 days only for the very rare occurrence of items that arrive broken upon arrival.

Lingerie and Garters, due to its sensitive nature and hygienic reasons, is not eligible for any Returns or Exchanges. Bespoke or Custom-made orders and Pierced Earrings, due to time and hygienic reasons, are excluded from our returns policy. 

Items that are returned not in their original packaging and/or in an unsalable condition will be subject to a re-stocking fee at our discretion.

 

Exchanges:

Items may also be exchanged for an item of equal or higher value. Please include a note with your choice of exchange and we will contact you to confirm.

 

Return Address:

Please make returns to our Blackrock Studio at

Studio 20, 15A Main Street, Blackrock, Co. Dublin, A94 T8P8, Ireland

If you have any questions regarding either our delivery or returns policies please email us at hello@julesbridal.com call us on +353 (01) 442 9207