Delivery and Returns
Free Worldwide Delivery on every order:
We provide free worldwide shipping. Orders with a value of £100/€100/$100 or over will be sent via a recorded and insured delivery service. Your tracking number will be emailed to you along with the shipping confirmation. Every piece is carefully placed in our signature ribboned gift boxes, then lovingly wrapped with tissue and shipped in sturdy packaging to reach you in pristine condition.
Delivery times can vary but below is a guide to when you can expect your order to arrive from the date of ordering:
Orders delivered to Ireland - allow between 6-10 working days for arrival.
Orders delivered to the UK - allow between 6-14 working days for arrival.
Orders delivered to the Rest of Europe - allow between 4-20 working days for arrival.
Orders delivered to the rest of the world including, USA, Canada & Australia - allow between 5-20 working days for arrival.
Delivery Tracking Number: you can add a tracking number to any order for a flat rate of €4 giving you peace of mind that you can track your delivery right to your door.
Please note these estimates exclude Public Holiday days. If you need your order to arrive by a specific date please contact us prior to ordering to confirm this is possible. We will endeavour to do our very best to accommodate special delivery requests. International deliveries may be subject to customs import charges.
RETURNS HAVE BEEN EXTENDED TO 30 DAYS DURING COVID-19 SAFETY MEASURES
Under our 30 day Returns Policy, we are happy to accept the return of unsuitable items providing they are returned unworn and in original condition and packaging within 30 calendar days of receipt of goods. Refunds are not available for custom made pieces. We recommend that returned items are sent via a recorded method as we cannot be responsible for items that do not arrive. Refunds will be processed via the original order payment method. (either Debit/Credit Card or PayPal) within a maximum of 30 days.
Earrings for pierced ears are now included in our Returns Policy once the hygiene seals have not been removed/damaged.
Please note items that are returned not in their original packaging and/or in an unsalable condition will be subject to a re-stocking fee at our discretion.
Items may also be exchanged for an item of equal or higher value. Please include a note with your choice of exchange and we will contact you to confirm.
Our postal address is Jules Bridal Jewellery, 7 Carysfort Avenue, Blackrock, Co. Dublin, Ireland, A94 K6Y5.
If you have any questions regarding either our delivery or returns policies please email us at firstname.lastname@example.org call us on +353 (01) 4429207.