Get Free Shipping in Ireland and United Kingdom on Purchases Over €200. 30 Day Returns.

Delivery and Returns

Free Shipping within Ireland and United Kingdom on orders over €200 Value

Free Shipping Worldwide on all orders over €300 Value

 

Delivery Costs & Times

How long will it take for my order to arrive and how much will shipping cost?

Free Shipping within Ireland and United Kingdom - Orders Over €200 Value before tax will be sent free of cost to you via a recorded and insured delivery service. Your tracking number will be emailed to you along with the shipping confirmation.

Free Shipping Worldwide - Orders Over €300 Value before tax will be sent free of cost to you via a recorded and insured delivery service. Your tracking number will be emailed to you along with the shipping confirmation.

Delivery times can vary and are not guaranteed but below is a guide to when you can expect your order to arrive from the date of ordering:

Orders delivered to Ireland - allow between 6-12 working days for arrival.

Orders delivered to the UK - allow between 6-12 working days for arrival. Anticipate delays due to Brexit. Please note all import customs/VAT/tax & related charges will be at the expense of the purchaser unless written otherwise.

Orders delivered to the Rest of Europe - allow between 10-21 days for arrival.

Orders delivered to the USA & Australia - allow between 10-25 days for arrival.

You can add a tracking number to your order at checkout for a flat rate fee of €5.

Please note these estimates exclude Public Holiday days. If you need your order to arrive by a specific date please contact us prior to ordering to confirm this is possible. We will endeavour to do our very best to accommodate special delivery requests. Please note we are not liable for any customs duty that may be applicable on international deliveries.

 

Gift Wrap and Packaging

What condition does Jules Bridal jewellery going to arrive in? Does Jules Bridal offer gift wrapping service?

All of our jewellery and headpieces are delivered in beautiful and 100% sustainable gift box and tissue paper wrapping, ready for gift-giving or keeping all for yourself.

 

30-Day Returns and Exchange Policy

What are Jules Bridal's Returns/ Exchange/ Refund Policy?

After decades being in the jewellery business, I'm confident to speak on behalf of our quality but if you don't get what you expected, please do not hesitate to contact for our Exchange Policy. I'm sure we can work something out.

Under our 30-Day Exchange Policy, we are happy to accept the return of unsuitable items providing they are returned unworn and in original condition and packaging within 30 days of receipt of goods. We recommend that returned items are sent via a recorded method as we cannot be responsible for items that do not arrive. Exchanges will be processed via the original order payment method (either Debit/Credit Card or PayPal). 

Exchanges are processed as soon as possible and within a maximum of 30 days.

Refunds are processed as soon as possible and within a maximum of 30 days only for the very rare occurrence of items that arrive broken upon arrival.

Lingerie and Garters, due to its sensitive nature and hygienic reasons, is not eligible for any Returns or Exchanges. Bespoke or Custom-made orders and Pierced Earrings, due to time and hygienic reasons, are excluded from our returns policy. 

Items that are returned not in their original packaging and/or in an unsalable condition will be subject to a re-stocking fee at our discretion.

 

 

Returns Information:

RETURNS HAVE BEEN EXTENDED TO 30 DAYS DURING COVID-19 SAFETY MEASURES 

Under our 30 day Returns Policy, we are happy to accept the return of unsuitable items providing they are returned unworn and in original condition and packaging within 30 calendar days of receipt of goods. Refunds are not available for custom made pieces. We recommend that returned items are sent via a recorded method as we cannot be responsible for items that do not arrive. Refunds will be processed via the original order payment method. (either Debit/Credit Card or PayPal) within a maximum of 30 days.

Earrings for pierced ears are now included in our Returns Policy once the hygiene seals have not been removed/damaged.

Please note items that are returned not in their original packaging and/or in an unsalable condition will be subject to a re-stocking fee at our discretion.

Exchanges:
Items may also be exchanged for an item of equal or higher value. Please include a note with your choice of exchange and we will contact you to confirm.

Return Address:

Our postal address is Jules Bridal Jewellery, 7 Carysfort Avenue, Blackrock, Co. Dublin, Ireland, A94 K6Y5.

If you have any questions regarding either our delivery or returns policies please email us at enquiry@julesbridaljewellery.com call us on +353 (01) 4429207.